Welcome to Give & Guide. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect different types of information, for the purpose of connecting people matched with their skills and filed. All the information collected is solely purposed for the connecting the right people with each other. Information we collected includes:
1.1 Personal Information
- Name
- Email Address
- Phone Number
- Address
- Other information you voluntarily provide
2. How We Use Your Information
We use the information we collect for the following purposes:
- To connect help seekers with help providers.
- To process and manage donations
- To communicate with users about their requests and contributions
- To improve our website and services
- To comply with legal requirements
- To prevent fraud and ensure security
3. Sharing Information
We do not sell, rent or trade your personal information. However, we may share it in the following situations:
- With trusted partners or service providers assisting us in website operations
- When required by law or in response to legal processes
- To protect the rights and safety of our users and the website
- With your consent for specific purposes i.e. “to connect help providers with help seekers
4. Donations and Payment Processing
All donations made through our website are securely processed. We use third-party payment processors to handle transactions, and we do not store your payment details. Your payment information is subject to the third-party processor’s privacy policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience. Cookies help us analyze website traffic, remember user preferences, and provide relevant content. You can adjust your browser settings to manage or disable cookies.
6. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. We encourage you to take additional precautions when using our website, such as using strong passwords, keeping your login credentials confidential, and ensuring your devices are protected with up-to-date security software.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authorities as required by applicable laws.
By using our website, you acknowledge and accept that the transmission of information over the internet carries inherent risks, and we cannot be held liable for any unauthorized access, alteration, or disclosure of your data that occurs despite our reasonable security efforts.
7. Your Rights and Choices
As a resident of Calgary, Alberta, Canada, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent for data processing (where applicable)
- Request deletion of your personal data (subject to legal obligations)
